Privacy policy

At COCKTAIL BARS LTD, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use and protect your personal information in line with the UK General Data Protection Regulation (UK GDPR) and other applicable laws.

1. Information We Collect

When you use our website, place an order or contact us, we may collect personal information such as your name, address, email address, phone number and payment details.

  • Account Information: We may collect details such as your account login, order history, and preferences.

  • Payment Information: This includes credit or debit card details, PayPal information, or other payment method details used at checkout.

  • Usage Data: We may also collect data such as your IP address, browser type, and browsing data collected through cookies (see our Cookie Policy for more details).

We only collect the personal information we need to provide our services and fulfil our contract with you.

2. How We Use Your Information

We use your personal information to:

  • Process and deliver your orders.

  • Provide customer service and reply to your enquiries.

  • Improve our website, products, and services.

  • Send marketing emails if you have agreed to receive them (you can opt out at any time).

  • Prevent fraud and meet legal or regulatory requirements.

3. Legal Basis for Using Your Information

We use your personal information under one or more of the following legal bases:

  • Contract: Where processing is necessary to perform a contract with you (e.g., to process your orders).

  • Legitimate interests: To improve our website and run our business securely, where these interests are not overridden by your rights.

  • Consent: Where you have explicitly agreed to specific types of data collection, such as marketing.

  • Legal obligation: Where we must keep information to comply with UK tax, regulatory, or reporting laws.

4. How We Share Your Information

We do not sell or trade your personal information. We may share your information with trusted service providers who help us run our business, such as payment processors, delivery companies, and IT service providers. These companies must protect your data and can only use it to provide services to us.

5. Data Security

We take the security of your personal information seriously. We use technical and organisational measures such as secure payment processing and encryption to help protect your data. While no method of online storage is 100% secure, we take all reasonable steps to notify you and the relevant authorities in the event of a significant data breach.

6. Your Rights

Under UK GDPR, you have the following rights:

  • Right of access: Request a copy of the data we hold about you.

  • Right to rectification: Ask us to correct inaccurate information.

  • Right to erasure: Ask us to delete your data in certain circumstances.

  • Right to object/restrict: Limit how we use your data or object to direct marketing.

  • Right to withdraw consent: If we rely on consent, you can withdraw it at any time.

To exercise these rights, please contact us at cocktailsandbars@outlook.com. You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).

7. Data Retention

We keep your personal data only for as long as necessary to provide our services, manage your account, or meet legal, accounting, and tax reporting requirements.

8. Cookies

We use cookies to improve your browsing experience and analyse site usage. For more details, please see our Cookie Policy.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in the law or our operations. We recommend you review this page regularly.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact our customer service team:

  • Email: cocktailsandbars@outlook.com

  • Phone: 07354 732259

  • Company: COCKTAIL BARS LTD (Company No. 16380469)